Patient Info

Do you need a prescription?

NO. Maryland is a ‘Direct Access’ state, meaning you can be evaluated and treated by a Physical Therapist without seeing a physician. Many of our clients are seen without a physician’s prescription. However, some insurance plans require a physician’s prescription in order to provide coverage for our services. We will contact your insurance company for this answer.

What are my choices of Physical Therapy clinics?

Though your physician may employ physical therapists at the physician’s office, it is your legal choice to choose where you receive physical therapy. We commonly treat patients from physicians who have PTs in their clinics. We always work with your physician, communicating with them on a regular basis, as it is a team effort to get you where you want to be in your rehabilitation process.

What insurances do you take?

We are in-network for all Carefirst BlueCross BlueShield plans, Tricare, and Medicare, and accept all plans with out-of-network benefits. Often, out of network plans provide a large percentage of coverage for your physical therapy.

How do I determine my insurance benefits at ProAction Physical Therapy?

For your convenience, we will contact your insurance company to determine what your plan requires, as well as verify your benefits. If your insurance company requires you to have a physician’s prescription, we will inform you of this, as well as discuss your benefits prior to your first visit.

What can I expect at my initial evaluation?

Your Physical Therapist will perform a thorough assessment of your posture, joint motion, muscular strengths/weaknesses (muscle imbalances), among other areas specific to your case. You and your Physical Therapist will discuss and determine your goals. You will be educated on your diagnosis and receive a specific treatment approach including manual therapy techniques, a personalized therapeutic excercise program, self-care education, and a home exercise routine. Expect this appointment to last 45-60 minutes, depending upon your needs.

What forms do I need to fill out before my first visit?

You will need to fill out the Consent Form, Health Questionnaire, Intake Form, Cancellation Policy, and HIPAA Form. These forms can be found HERE.

What should I bring to my first visit?

A photo ID, your insurance card, and the forms.

Follow-up visits:

Visits after your evaluation will be a continuation of the plan of care that you and your Physical Therapist discussed at your first visit. We will periodically re-assess your progress and update your rehab program appropriately. Follow-up visits typically last 45 minutes, depending upon your needs.

What is your billing process?

For your convenience, we will file all claims on your behalf. All copays, coinsurances, and deductibles are due at the time of your visit. We accept cash, check, Visa, Mastercard, and Discover.

What should I wear to my physical therapy sessions?

Wear comfortable clothes that allow you to easily move around. If you have pain or an injury at the knee level or below, please wear pants that can roll up above the knee, or wear/bring shorts.

For patients under the age of 18:

A parent or legal guardian must be present for the initial evaluation. For follow-up visits, those under the age of 16 must be accompanied by an adult.

How do I schedule an appointment?

To schedule an appointment at any of our clinics, please call our office at 301.881.2273 (CARE). Please have your insurance information available.

“I would recommend your team to anyone who is an athlete or non-athlete in the future. You are absolutely the best PT I have ever come across.”

– Jason N.